FAQ & REVIEWS

Shipping times vary based on item order since most are "made to order". All ready to ship items will ship within 3 days.

Earrings, Decals & Lips- up to 5 days

Dolls & Animals- 3-6 weeks

Blankets- 3-4 weeks

Hats & Scarfs- 2-3 weeks

Dolls and animals cannot be returned. However, they come with a 2 yr warranty for normal wear and tear (Limbs become loose and need repair, hair has fallen out, etc etc). Pictures would need to be provided along with email confirmation of purchase. Customers would just have to pay for shipping and handling fees.

Hats may not be returned, but can be exchange for a different size. Head measurements are encouraged with order to avoid exchange shipping fees. Customers are responsible for echange shipping fees

Please feel free to email me at katzkrochetz@outlook.com

Yes, we currently offer 11 colors that we feel best represents the perfect color to reflect you!